Knowledge Base

All Articles

Incident Management
Status Boards
Admin Area
Channels
Access & Permissions
Adding a Form to a Channel
Adding a New File
Adding a New Link
Adding a Status Board to a Channel
Adding a Task Board to a Channel
Adding Communication Providers
Adding Custom Basemaps
Adding Mass Notification Providers
Adding Personnel in Collections
Adding Tasks and Task Lists
API Quick Start Guide
Archiving Status Board Items
Archiving Tasks
Assigning a permission profile
Assigning a Role
Bulk Moving Items of Equipment
Categories
Categories and Kinds
Collections
Configuring the Channel Statuses
Configuring the Dashboard
Configuring the Personnel template
Configuring the Roles template
Creating a new Form
Creating a New Play
Creating a new Status Board
Creating a new Task Board
Creating an Announcement
Creating an Org Chart
Creating Collections
D4H Products Integration
Dashboard
Dashboard Module Stats
Display a Status Board on the Map
Displaying Tasks on the Map
Displaying the Situation on the Map
Duplicating a Form
Duplicating Activities
Email Notifications
Equipment Alerts
Equipment Management
Equipment Management Quick Start Guide
Everbridge
Export Settings
Exporting To Spreadsheet
Filtering a Status Board
Filtering a Taskboard
Filtering the Log to a Role
Filtering the Log to a Task
Filtering the Log to an Item
Form Builder & Field Types
Forms
Funding Sources
Granting Access to Members
Grouping and Sorting Rows
Health and Safety Quick Start Guide
How can I control who can write on whiteboard?
How can I easily view my off-call periods?
How can I see the access logs?
How can I see the change logs?
How can I see the the audit history for an activity?
How do I activate the API Access module?
How do I activate the Communications Module?
How do I activate the Costing Module?
How do I add a contact to the address book?
How do I add a custom field?
How do I add a default role to a members profile?
How do I add a member's profile photo?
How do I add a new incident timestamp bundle?
How do I add a qualification?
How do I add an animal qualification?
How do I add location bookmarks?
How do I add multi-period attendance?
How do I add new tags?
How do I add photos to duplicated equipment items
How do I approve an activity?
How do I bulk upload members?
How do I bulk upload qualifications?
How do I change a team member's access level?
How do I change my email preferences?
How do I change the time format?
How do I create a custom report?
How do I create a folder?
How do I create a group?
How do I create a new Incident / Exercise / Event?
How do I create a new resource?
How do I delete a collaboration post?
How do I delete a custom field?
How do I delete a document?
How do I delete a folder?
How do I delete a qualification?
How do I delete tags?
How do I edit an incident timestamp?
How do I edit or delete an off-call period?
How do I export my D4H calendar to my personal calendar?
How do I export the calendar?
How do I link items by barcode with D4H records?
How do I make sent communication messages private?
How do I mark myself off-call?
How do I move or issue equipment?
How do I obtain an API access key?
How do I prevent members from sending emails?
How do I schedule a custom report?
How do I select a year that isn't on the calendar picker?
How do I send a message?
How do I send an email to a group?
How do I send an email with an attachment?
How do I set a language?
How do I set a qualification alert?
How do I set a qualification expectation for a group?
How do I set an equipment alert?
How do I set individual attendance hours?
How do I set the number of members required on call?
How do I set up a single sign-in for multiple accounts?
How do I set up a User Agreement?
How do I set up Cost Recovery for equipment?
How do I set up Cost Recovery for members?
How do I set up costing for roles?
How do I sign in for the first time?
How do I switch off the Whiteboard?
How do I text in a "Command Message"?
How do I track equipment usage?
How do I update my personal profile?
How do I upload a document?
How do I upload private documents?
How do I view tag statistics?
How does the calendar work?
How to I assign a member's role in an activity?
How to I create a role?
How to show more activities in the dashboard 'Calendar'
Importing Collections into a Channel
Importing Map Layers into a Channel
Including Collections in a Play
Inspections
Integrations
Is it possible to make nested folders?
Issuing equipment to a team member
Items
Kinds
Library
Linking a Role to a Task
Linking fields to the Situation
List Layout Columns
Loading Map Layers in Collections
Locations
Manufacturers and Models
Map
Map drawing tools
Mass Notifications
Module Header Stats
Offline Capability
Permission Profiles
Personnel
Pinning a field to the Dashboard
Plays
Preferences
Printing to PDF
Quick Add vs Full Add Status Boards
Repairs
Reports
Roles
Searching a Status Board
Searching Personnel
Searching Roles
Set Colors with Item Status Expressions
Settings
Sharing by Email and Public Link
Sign-In Trouble
Signing-In
SingleWire Informacast
Situation
Tagging a Role in the Log
Tagging Items In The Log
Tagging one of your Personnel in the Log
Tagging Tasks in the Log
Tagging the Situation in the Log
Taking a Snapshot
Task Boards
Templates
Updates
Viewing the Audit Trail
Weather
What is a private folder?
Why do I get a sms region error?
Why has my API key stopped working?
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