Knowledge Base

All Articles

API Quick Start Guide
D4H Incident Management offline capaility explained
Duplicating Activities
Equipment Management Quick Start Guide
Health and Safety Quick Start Guide
How can I control who can write on whiteboard?
How can I easily view my off-call periods?
How can I see the access logs?
How can I see the change logs?
How can I see the the audit history for an activity?
How do I activate the API Access module?
How do I activate the Communications Module?
How do I activate the Costing Module?
How do I add a contact to the address book?
How do I add a custom field?
How do I add a default role to a members profile?
How do I add a member's profile photo?
How do I add a new incident timestamp bundle?
How do I add a provider to the Communications Module?
How do I add a qualification?
How do I add an animal qualification?
How do I add checklists
How do I add D4H to my phone or tablet?
How do I add location bookmarks?
How do I add multi-period attendance?
How do I add new tags?
How do I add photos to duplicated equipment items
How do I approve an activity?
How do I bulk upload members?
How do I bulk upload qualifications?
How do I change a team member's access level?
How do I change my email preferences?
How do I change the time format?
How do I configure D4H Product Integration
How do I create a custom report?
How do I create a folder?
How do I create a group?
How do I create a new equipment inspection?
How do I create a new Incident / Exercise / Event?
How do I create a new resource?
How do I delete a custom field?
How do I delete a document?
How do I delete a folder?
How do I delete a qualification?
How do I delete tags?
How do I edit an incident timestamp?
How do I edit or delete an off-call period?
How do I export my D4H calendar to my personal calendar?
How do I export the calendar?
How do I invite new members to join D4H?
How do I link items by barcode with D4H records?
How do I make sent communication messages private?
How do I mark myself off-call?
How do I move or issue equipment?
How do I obtain an API access key?
How do I prevent members from sending emails?
How do I schedule a custom report?
How do I select a year that isn't on the calendar picker?
How do I send a message?
How do I send an email to a group?
How do I send an email with an attachment?
How do I set a language?
How do I set a qualification alert?
How do I set a qualification expectation for a group?
How do I set an equipment alert?
How do I set individual attendance hours?
How do I set the number of members required on call?
How do I set up a single sign-in for multiple accounts?
How do I set up a User Agreement?
How do I set up Cost Recovery for equipment?
How do I set up Cost Recovery for members?
How do I set up costing for roles?
How do I sign in for the first time?
How do I switch off the Whiteboard?
How do I text in a "Command Message"?
How do I track equipment usage?
How do I track repairs?
How do I update my personal profile?
How do I upload a document?
How do I upload private documents?
How do I view tag statistics?
How does the calendar work?
How to activate Mass Notification integration
How to add personnel to D4H Incident Management
How to assign a permission profile in D4H Incident Management
How to assign a Role
How to configure your Dashboard
How to create a role in D4H Incident Management
How to create an Announcement
How to customize or create a new Template
How to I assign a member's role in an activity?
How to I create a role?
How to show more activities in the dashboard 'Calendar'
Is it possible to make nested folders?
Sign-In Trouble
What are the user access levels?
What is a private folder?
Why do I get a sms region error?
Why has my API key stopped working?