Roles can be created within the software in two ways; prior to an incident in the Admin Area or on the fly during an incident from within your channel.

In addition to creating roles, you can also create "Teams" to help organize your roles. For example, the Incident Commander, Planning Officer and Operations Officer could all fall under the Command Team.

Admin Area

To create a role from within the Admin Area, navigate to the Personnel Roles page under the Collections menu then select the [Add Role] icon. Next, name the role then select the save icon to create the role. 

During an Incident

To add a role during an incident, navigate to the Roles page then select the [Add Role] icon. Next, name the new role and select the save icon. You can also assign the role here if needed.
* Remember, roles created during an incident will not be populated into future channels.