Web App


Every change in Incident Management is recorded in the audit trail of the channel.

To view the complete audit trail

  • Click on Updates
  • Select the All tab

To view the audit trail of a specific item:

  • Navigate to the item you want an audit trail for
  • Click the Updates icon on the top right to open the right side-bar

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  • Click on the All tab to see the audit trail for the item.

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Printing The Audit Trail


It is possible to print the Audit Trail.

  • Go to Updates
  • Click on More Options [⋮] on the top right
  • Click [Print to PDF]