Web App

Follow the below instructions to add a Communication provider to your Personnel & Training account. 

  • Click on  Settings
  • Under Modules select Communications
  • Click [Add Provider]

Connect Rocket


A Twilio account must be set up first. Please note that it must be a full Twilio account, not a trial account. 

The Account SID and Auth Token which must be entered on the registration page in the Communications module. This information can be found on the Twilio account dashboard. We will use these details to purchase a phone number for you and send messages and calls through your account.

Once this information has been inputted, select the country in which the team operates from the dropdown list and input the area code, if applicable. Then click [Search Available Numbers...]. This will give a list of the available numbers and one can be selected. Next, click [Purchase Number].

Select the channels which you would like to use Twilio for and set a prefix that your team will recognize.


Ensure Net24 provide all the services you require, and operate in your area. More details can be found on the Net24 Website

Follow the instructions onscreen to register Net24 as a communication provider.